It’s on big projects like this that Spider shows its mettle: every person here was involved in the development...

It’s a testament to the strength of Spider’s technical and creative capabilities and our ability to sustain relationships as client contacts move on in their careers and new ones enter the fray that FirstBus had been a customer for over a decade.  However, we know you’re only as good as your last project, so when we had to re-pitch to a new team at FirstBus for a ‘ground-up’ rebuild of the FirstGroup.com corporate site plus 21 associated bus operator websites (with only a six month timeline from proposal to roll-out!), we might have been forgiven for thinking that perhaps they were looking for a change.
 
Undaunted, we kept calm and carried on, using our tried and trusted processes to re-establish Spider afresh and ensure that the solutions we proposed didn’t just match the brief, they exceeded it.  It’s on big projects like this that Spider shows its mettle: every person here was involved in the development, all under the strong project management of Ross Hamill, and the resulting great design and reliable build have reinvigorated the Spider-FirstBus relationship.  We even delivered a week early!
 
The new sites are an advance on the old, with the CMS offering not just content editing but also the development of custom web forms and the facility for content managers to customise templates to tailor the look and feel of individual sections/pages.  The client has control and they are delighted, as the following comments illustrate:
 
“This is great progress. Thanks to you and all involved”.  Giles Fearnley, MD
“This is brilliant”.  Chris Taft, Finance Director
“Please pass on my thanks to Spider…thanks for your efforts on a job well done”.  Dave Lynch, Group CIO
“Hurrah, Congrats for all your hard work – the site looks great”.  Dwayne Wells, Customer Services Manager.

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Services provided

Digital Strategy & Planning

Dedicated account handlers

UI Design

User interface and experience

Web Development

Internet applications